At Drishti Ayurvedic, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a 7-day return policy on unused and unopened products. We believe in providing excellent customer service, and we’re here to help you every step of the way.
How to Return:
- To initiate a return, please contact our customer service team at [your email/contact] within 7 days of receiving your order.
- Once your return is approved, we will send you instructions on how to return your item(s).
- Please ensure that the item(s) are in their original packaging and unused for a full refund or exchange.
Refunds & Exchanges:
- Once we receive your returned item(s), we will process the refund to your original payment method or issue an exchange if preferred.
- Refunds may take up to 7 business days to process after the item(s) are returned.
- If you prefer an exchange, we will ship out the new product as soon as we receive the returned item.
Exceptions:
- We do not accept returns on used, opened, or damaged items unless they are defective or incorrect.
- Sale items and gift cards are non-returnable.
Return Shipping:
- Customers are responsible for the cost of return shipping unless the product is faulty, damaged, or incorrect.
- We recommend using a trackable shipping service or purchasing shipping insurance to ensure that we receive your returned item(s).
Damaged or Incorrect Products:
- If you receive a damaged or incorrect product, please contact us immediately at [your email/contact], and we will arrange a free return and replacement.
Your satisfaction is our priority, and we strive to provide a seamless shopping experience. If you have any questions or need assistance, please feel free to reach out.